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Customer Service

customer serviceTasco Security's systems are designed specifically to fit each client's needs and lifestyle, and to do so in a way that is unobtrusive as each client attends to the details of day-to-day life. In the same way, Tasco's proactive approach to customer service is designed to optimize our responsiveness to the needs of each client while minimizing any inconvenience.

Comprehensive monitoring of all systems allows Tasco to identify any potential problems, often before they become apparent to the client, and address them. In many cases, this can be done remotely.

If a service call is required, Tasco's customer service team is able to contact the client and arrange for any needed service call at the client's convenience. If problems arise that are due to client error, Tasco personnel take the time to walk each client through the system's operations, creating a far higher level of understanding and comfort than merely leaving a stack of user manuals behind.

Tasco believes each client deserves this and has every right to expect it.

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